Intro to user testing

This day-long workshop is a practical introduction for people wanting to learn about how to improve the usability of software applications or websites. In a nutshell, user testing involves sitting down with real users, getting them to use a piece of technology, and figuring out what annoys or frustrates them. Using hands-on exercises and rich examples from New Zealand and overseas organisations we will cover:

• An introduction to usability
• Planning a test
• Recruiting participants
• Writing the script
• Moderating and observing test sessions
• Analysing and presenting results

Available in Wellington and Auckland.