Suzanne Cross
Senior Consultant
- Email: [email protected]
- Mobile: +64 274-991-522
- Phone: +64 9 359-94044
The professional
Suzanne is an experienced marketer, with a particular focus on marketing change driven by technology. Naturally inquisitive and curious by nature, and with a complementary background in market research, Suzanne loves to get answers to questions.
She joined Optimal Usability in July 2010 from Telecom NZ where she spent the previous 9 years building up an in-depth knowledge of the Internet and telecommunications industry. Across four different roles she had extensive experience in delivering operational outcomes with minimal customer impact, and balancing customer and business needs. Since joining Optimal Usability Suzanne has applied her varied experience to strategy, service design, user testing, expert reviews, and change management projects.
Qualifications: MA (First Class Honours) in History, Postgrad Certificate of Management
The person
Becoming a mother for the first time in February 2011 has been occupying most of Suzanne’s waking (and sleeping) hours! When she has the time (!) she continues to hang out in the garden trying to reach her goal of not having to buy any vegetables, and trying to beat her husband at Scrabble!