Online Banking: Where to next?

The online banking industry has revolutionized how people manage their finances. First introduced to New Zealand in 1997 by ASB, since then it’s taken off. 56% of New Zealanders now use online banking at least weekly (the highest out of the 13 countries covered in the World Internet Project).

Despite its popularity, online banking may have reached the saturation point in New Zealand. It’s fundamentally the same as it was in 1997, and I believe it’s time for a shake-up. So here’s what I think New Zealand banks need to do to innovate: Read more »