Archive for May, 2004

The Simplicity of the Web

Posted by in user experience on May 10, 2004

I was thinking yesterday about how I might teach my technophobic Father how to use the Internet. I came to the realisation that web browsing at its core is very simple. Click on highlighted phrases. Click on the Back button to return to where you were. Or as the Cluetrain Manifesto puts it “Here’s the instruction manual for a web browser: if it’s blue and underlined, click on it.” Maybe it’s this simplicity that is the true reason why so many hundreds of millions of people across the world have flocked to the web.

Pity we don’t have this kind of simplicity in all the devices we use. When we use a VCR, out intention is to tape a specific show. Instead, if you are like me, every time that I pick up the remote control I have to re-learn a series of arbitrary commands and button sequences. I can’t just achieve my goal of recording the latest Warriors game – technology gets in the way. Read more »

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