Who we are
Optimal Usability is New Zealand’s leading usability consultancy. Our focus is making the world a more user-friendly place, online and offline. Our passionate team of usability and design specialists are based in Wellington and Auckland and we have a sister company in Australia.
What we do
It’s pretty simple really: we help you to deliver world-class customer experiences. We find out exactly how people use your website, product or service, and use this information to design interfaces that are easy and enjoyable to use.
Training and events
At Optimal Usability we’re all about supporting you. We offer a variety of training courses and events to help your team learn more about user experience.
Blog
UX London 2012 vs. Service Design 2012
By Leif Roy and Trent Mankelow
In April and May, we spoke at and attended two conferences on opposite sides of the globe – UX London 2012 in London and Service Design 2012 in Melbourne. Here are our highlights.
Service Design 2012
Attended by Trent Mankelow
I liked the intimate feel of this conference. With only 120-ish people it made the whole thing feel really friendly. The local case studies and content (there was nary a mention of Apple) helped to create a “we can do this” attitude. Read more »